Awareness of How to Access Promoted Service

Output indicator

Indicator Phrasing

% of respondents who know how to access [specify the service]
% de répondants qui savent comment accéder [précisez le service]
% respondentů, kteří znají místního poskytovatele [uveďte danou službu]

Indicator Phrasing

English: % of respondents who know how to access [specify the service]

French: % de répondants qui savent comment accéder [précisez le service]

Czech: % respondentů, kteří znají místního poskytovatele [uveďte danou službu]

What is its purpose?

The indicator measures respondents' awareness of where they can purchase (or freely access) a service that is crucial for their lives and livelihoods, such as veterinary services, repairs of water pumps or specific advice.

How to Collect and Analyse the Required Data

Collect the following data by conducting individual interviews with a representative sample of your target group members: 

   

RECOMMENDED SURVEY QUESTIONS (Q) AND POSSIBLE ANSWERS (A)

Q1: Do you know any person or company that [specify the service]?

A1: yes / no

  

(ask only if the previous answer is YES)

   

Q2: How can you contact the person/ company?

A2:

1) yes, the person knows how to contact the service provider

2) no, the person does not know how to contact the service provider

   

Calculate the indicator's value by dividing the number of respondents who knew how to access the given service (i.e. answers to both Q1 and Q2 were YES) by the total number of interviewed respondents and multiplying the result by 100. 

Important Comments

1) Consider also verifying whether the person really has the ability to contact the service provider or just says s/he is able to do so (for example, you can ask for the phone number or its exact location).

 

2) Disaggregate the data by sex. 

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