Collect the following data by conducting individual interviews with a representative sample of your target group members:
RECOMMENDED SURVEY QUESTIONS (Q) AND POSSIBLE ANSWERS (A)
The phrasing of the survey questions depends on what you are asking about:
1) If you are asking about a specific product, you can use the same methodology as described under this indicator.
2) If you are asking about one or more specific practices (e.g. using various water-saving methods at home), you need to ask questions that are specific enough but at the same time do not influence what the respondent will answer (e.g. leading her/him to a certain answer).
For example, if you ask: “Do you know that watering gardens in the evening is good for saving water?”, you are leading the respondent to a certain answer. Therefore, it is better if you ask, for example: “What can people like you do to reduce the amount of water they use for their gardens?” (keep probing: “What other practices do you know?”).
Such a question needs to be specific enough, otherwise, the respondent might not mention the desired practice even if s/he is aware of it. This might happen, for example, if you ask too generally: “What can you do to save water?”
To assess the extent to which people are aware of the benefits the promoted products or practices provide, ask people who know the given product / practices the following question:
Q: What would you say are the most important benefits of [specify the product / practice]?
A: use multiple answers listing all the benefits your intervention promotes
Note: It is VERY important that you keep probing: “What other benefits do you see?“; “Anything else?”
To calculate the indicator’s value:
- decide on the number (or type) of promoted benefits a respondent needs to know to be considered as “aware of the benefits” (be realistic and do not put the benchmark too high)
- count the number of respondents who were aware of the product / practice and could state at least the minimum number of promoted benefits
- divide this by the total number of respondents (including those who did not know the promoted product / practice)
- multiply the result by 100 to convert it to a percentage