1) Ask only about practices the respondents are likely to be familiar with, otherwise you will receive many unreliable or ‘I don’t know’ answers. If you talk about a product, consider showing the product or a photo of it (though do not provide any information about the product that might influence the respondent’s answer).
2) The reliability of the data from this indicator depends on the practice you are asking about – the more people know what the ‘correct answer’ is, the less likely you are to receive reliable data (as people might be reluctant to say what they really think). Furthermore, keep in mind that the fact that someone has a positive attitude towards a certain behaviour does not automatically mean that s/he will adopt it (think of the health and other practices you approve of but do not necessarily follow). Remember: What matters the most are people’s actions, not knowledge or attitudes. Before you use this indicator, consider how likely it is that you will manage to get useful and reliable data.
3) The visual scale is used to make it easier for the respondent to choose the response that best represents her/his feelings. If you do not wish to use the visual scale, you will have to ask the respondent: Would you say that you strongly agree, somewhat agree, somewhat disagree or strongly disagree with the following statement? [read out the given statement]
4) If you want your indicator to capture people’s attitudes towards several different practices, you can rephrase it to: “% of [specify the target group] with favourable attitudes towards at least X out of X promoted eco-friendly practices”. For example, “% of target group members with favourable attitudes towards at least 4 out of 6 promoted environmental practices”. To calculate the value of the indicator, use the same methodology as described above, with the only exceptions being:
- when analysing the data, calculate the number of respondents with favourable attitudes towards the minimum number of practices (e.g. at least 4 out of 6)
- to calculate the indicator’s value, divide the number of respondents with favourable attitudes towards the minimum number of practices by the total number of respondents. Multiply the result by 100 to convert it to a percentage
5) If you use several statements to determine a respondent’s attitude towards a given practice, decide on how many statements the respondent has to agree with in order to be considered as 'having a favourable attitude'.